About Us

The Benchmark Difference

We take pride in being the guys who aren’t going to try to sell you what you don’t need. We’re not salesmen. We’re scientists and engineers.

You may find this surprising, but at Benchmark International, the people who answer the phone when you call are the same people who speak at university lectures and log countless miles traveling the globe to investigate on your behalf.

You won’t find us in fancy suits or behind closed, glass doors. That’s not our style. Armed with our industry-leading knowledge and expertise, we roll up our sleeves and get our hands dirty. Literally. To us, real leadership is talking less and doing more, which means you benefit from the passion we share.

Our Mission

Simply put, we’re committed to our mission; offering you the widest range of affordable, independent services to meet your business needs, including product certification, third-party inspection, and laboratory testing for your wood, concrete, and steel products.

Our international reach begins here at home with US-tested and US-certified approaches – which we also apply to countries far and wide.

We’ve been exceeding client expectations since 1956, and proudly embrace our role as one of the oldest and most respected accredited, independent service providers.

We don’t just aim to meet the benchmark for accredited certification, inspection and testing services within the industries we serve. We are the Benchmark. Contact us to learn more about what we can do for you.

Meet the Team

At Benchmark International (BMI) and Benchmark Consulting and Inspection (BCI), our people are our greatest asset. Our team includes some of the brightest minds in the industry; not to mention they are also humble, uncompromising, and often the first to roll up their sleeves and lead by example.

When you work with us, you’ll notice our passion for the industry, and our commitment for delivering quality services that exceed industry standards.

Supported by a talented group of international auditors and inspectors operating globally, this is us:
The Benchmark International Team.

Travis R. Snapp
Randy T. Webb
Chris Battin
Warren Spradlin
Christopher Niles
Adam Scouse
R. Teisen Webb
Aaron Malsch

Travis R. Snapp

BMI President & Founder; General Manager, Sales & Marketing

Born with sawdust in his veins, Travis is a fourth-generation industry man and has experience in the orbits of nearly every manufacturing plant you can think of. If anyone was born to do this line of work, it’s Travis.

Education:

Travis cut his professional teeth in Oregon, working in the hazardous
materials remediation industry, all-the-while attending Clemson University where he served
as president of the Student Chapter of the American Society of Civil Engineers where they
captured two National Championships in engineering design while also teaching in the labs.
Vowing not to “settle” for a future career working on projects that could ultimately harm
him, Travis enrolled at Oregon State University and continued nurturing lifelong
relationships within the industry.

Experience:

Aside from the obvious proximity to the industry as a youngster, Travis
started as a staff engineer at PSI (soon-to-be rebranded as Benchmark International
following Travis’ purchase of the Engineered Wood Products Division of the company), who
immediately sent him on a flight to China for his first month-long trip. Today? He hasn’t
skipped a beat – and the travel continues. Travis serves on the board of Directors for the
International Wood Products Association (IWPA); was named a Distinguished Alumni by the OSU
College of Forestry; and lectures each spring at Oregon State University.

Personal:

In the unlikely event he finds himself with personal time, you can find
Travis roaming the wilderness of the Pacific Northwest, usually with a fly rod in hand or
bow strapped to his back, and with the full support and encouragement of his amazing wife
Naomi, daughter Addison Joy, and son Reed Thomas. He considers the mountains another of his
greatest passions – and calls them his second home.

Randy T. Webb

BCI President

As a third-generation native of Oregon, Randy grew up hunting, fishing, and snow skiing. In fact, he recalls driving to school with an open rack to make it easier to go duck hunting afterward.

Education:

Randy studied business management at Oregon State University, where he
gained valuable experience as a lab technician, and then as a field technician. He then
transferred to the University of Oregon.

Experience:

Randy’s first industry role was at the University of Oregon as a lab
technician with Pittsburg Testing Laboratories, advancing quickly to field technician, and
then project manager, overseeing inspection services for the construction of shopping
centers, hospitals, and industrial projects.

When Pittsburg Testing Industries merged with PSI (now Benchmark), Randy
became the man in charge of the engineered wood products division, managing the development
and certification of wood-based materials. Randy’s expansive knowledge and expertise makes
him an integral part of Benchmark’s core team.

Today, Randy’s efforts focus primarily on providing third-party inspection
services supporting clients in the concrete, steel, metal building fabrication, and related
industries.

Personal:

Away from Benchmark, Randy continues to enjoy hunting, fishing, hiking,
and anything that his native Oregon provides him.

Chris Battin

Chief Technical Officer

Though he grew up a farm boy in rural Central Virginia, Chris has spent the last 20 years in progressive leadership roles spanning manufacturing, supply chain, information technology, and retail sectors of the paper, packaging, and flooring industries,among others.

Education:

After earning his bachelor’s degree in biology from Virginia Tech, Chris
began his career in quality assurance and technical service in the pulp and paper industry.
It was this experience that set him down the path of developing a career in quality
management and laboratory services – a decision from which he’s never looked back!

Experience:

With extensive background in quality systems, project management, and
forest products inspection and testing, Chris balances his experience and his discerning eye
for quality for the clients of Benchmark. Chris continues to support both private companies
and industry associations who are actively engaged in regulatory affairs affecting the wood
products industry.

Personal:

When not in the lab, Chris enjoys traveling and spending time with his
wife and kids. He also enjoys mountain biking, CrossFit, and running.

Warren Spradlin

Director, Certification Services

While he might be new to the Benchmark family, Warren is no stranger to the business. With over 17 years of experience in hardwood flooring manufacturing, Warren also has worn hats as a heavy industrial construction quality control, as well as doing hardwood flooring certification and inspection for NOFMA. Today, Warren joins the team as the director of certification services, with a focus on PS 1-19 structural plywood cand EPA certification. When he’s not racking up miles going to Brazil and Mexico, Warren is a true to his Pacific Northwest roots, where he runs, bikes, and hikes with his wife, Kristin, and their three dogs.

Christopher Niles

Manager, Certification Services

After working in the label industry for nearly a decade, Chris traded in his North Carolina barbecue and Appalachian Mountains for oysters and Mt. Saint Helens when he relocated to join the Benchmark team in 2021, where he focuses on testing structural plywood. Like most of the Benchmark team, Chris’ passion for sustainable forestry practices complements his personal passion for the outdoors, as he can be found with his wife and daughter hiking in their off time.

R. Teisen Webb

Controller

Born and raised in Eugene, Oregon, Teisen has held a number of manufacturing positions, including welding and fabrication, allowing him to learn the inner workings of manufacturing industry. Like many on the Benchmark International team, Teisen wanted to make more of an impact so he headed back to University.

Education:

After receiving his business degree from the University of Oregon, Teisen
found himself at Benchmark International (formerly PSI), where he quickly cultivated
lifelong relationships with clients and colleagues, helping to shape Benchmark into the
company it is today – focused on serving the international client base.

Personal:

When not serving Benchmark’s international client base, Teisen’s
competitive streak is in full swing, as he can be found coaching or on the sidelines of his
kids’ sporting events. He’s also dedicated to training and competing in triathlon and
CrossFit events.

Aaron Malsch

Laboratory Manager

Born in Wisconsin but raised in Oregon, Aaron is a true “west coast” guy who loves music and the arts. But don’t let his “artsy” side fool you, he is also one of the most dedicated technical operators in the industry.

Education:

Aaron found early success as a four-year letterman and school
record-holder for the swim team at South Eugene High School. After graduating summa cum
laude at Berklee College of Music, Aaron began finding success in his own right in music.
After several years, Aaron decided he needed a “real job” and landed in materials testing.
He began his career as a Laboratory Technician with Benchmark (formerly PSI) in 2003 and
hasn’t looked back.

Experience:

Aaron has served in progressive roles, each of which have honed his
technical knowledge and experience and helped prepare him for the management role that he
serves today. After nearly two decades of testing wood products, Aaron’s work ethic and
uncompromising attention to detail have made him an invaluable member of the Benchmark team.

Personal:

When not at Benchmark or playing music, Aaron can be found reading,
hiking, or watching movies.

While Joan ventured to Orange County, California, attending Rancho
Santiago Community College and raised a family of three children. She made it back to her
hometown of Eugene, Oregon after 20+ years, where she and her husband enjoy the country
life. Today, Joan is thrilled to be the proud grandma of her first granddaughter.

When Joan and her husband are not working, they love getting together with
friends, kayaking, hiking with their Goldendoodle, going to concerts, traveling to see their
kids and their granddaughter, and traveling the world.

Kapris Carlson

Office Manager

While she was born in Oregon, Kapris grew up in a small town in Washington before relocating back to Oregon with her parents and siblings. And anyone who knows Kapris knows she definitely considers Eugene home.

Experience:

After graduating from Churchill High School, Kapris wasted no time with
her entrepreneurial endeavors, opening and operating an in-home preschool for many years.
During this time, she also obtained her medical transcription certificate, maintaining
employment as an independent contractor, transcribing and editing various medical reports.
While she enjoyed her work, she decided it was time to join the workforce outside the home,
and she has worked as an office manager for 12 years.

Personal:

On the personal side, Kapris and her husband have been happily married
since 1995, have two adult children, and are recent empty nesters, with the youngest child
having recently moved out of their family home. When she’s not wrangling the Benchmark boys
and keeping everything in order at the office, Kapris can be found running, reading,
enjoying her three fur babies, and gardening.

Accreditations

Saying we provide reliable, client-centric services is one thing, but proving it is another. When you work with us, you are not only working with some of the industry’s most talented and respected technical experts, but you can also gain access to national and international marketing advantages for your products.

Benchmark has gained a reputation as one of the leading, independent product certification agencies serving clients worldwide. Our approach to the certification process is rigorous, but fair, and always with the best interests of the client in mind. We operate solely on a fee-for-service basis, and our product certification services are available to any eligible manufacturer or other entity who is able to demonstrate both the commitment and the capability to conform to applicable standards and acceptance criteria.

To support our goal of delivering only the most accurate and reliable product certification, third-party inspection, and laboratory test services, Benchmark has partnered with the Standards Council of Canada (SCC), Perry Johnson Laboratory Accreditation (PJLA), International Accreditation Service (IAS) and the Japanese Ministry of Agriculture, Forestry, and Fisheries (MAFF) to achieve and maintain accreditation for a variety of services offered to clients worldwide. Our technical expertise and quality focus are supported by our independent accreditations to the following international management system standards:

In addition to our independent accreditations, BMH is an authorized Third-Party Certifier (TPC) approved by the U.S. Environmental Protection Agency (EPA) and the California Air Resources Board (CARB) to certify manufacturers of composite wood products that conform to EPA TSCA Tile VI and CARB ATCM 93120 formaldehyde emission regulations.

BMH participates in Inter-Laboratory Comparisons (ILC) conducted periodically by CARB. We were the first TPC to openly post our laboratory’s performance scores, and we will continue to do so:

Commitment to Impartiality

The overall aim of any reputable product certification, third-party inspection, or laboratory test agency is to give confidence to clients and other stakeholders alike that a product or service fulfills specified requirements. Being impartial, and being perceived as impartial, is essential for BMH to deliver the caliber of services that our clients, and their customers, have come to expect.

Accordingly, BMH is committed to the integrity, impartiality, and confidentiality of its product certification, inspection, and t est activities. We take these obligations seriously, not because many of the governing standards require it, but more than any other reason, because it is the right thing to do. To that end, BMH has established policies and procedures intended to identify and manage potential conflicts of interest while also ensuring our services are delivered fairly and without bias. For more information, please read our Impartiality Policy.

Commitment to Quality

BMH strives to deliver value-added products and services that continually meet or exceed our client’s expectations. To help meet this objective, we maintain and continually improve our quality policies and management system processes in a manner that is intended to assure client needs are identified and that the requirements specified in applicable regulations, standards, and test methods are fulfilled.

In addition, we proactively seek feedback from our clients and other stakeholders regarding the things we do well and the ways in which we can improve. If we have fallen short of our client’s expectations, or if there are things we can do better, then we place the utmost priority on understanding the problem and finding ways to address those concerns in an effective and efficient manner. If you are not satisfied for any reason, we invite you to contact our Quality Manager at +1.541.484.9212 or submit your concern directly to us.

Company Locations

There’s a reason we aren’t called Benchmark Domestic. With offices or regional staff in Asia, South America, and North America, we are committed to our clients, their needs, and meeting them where they are. That’s the benchmark that guides Benchmark International.

From forest to fishery, Benchmark has your back.

The Benchmark Difference

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Our Mission